How do you manage your team member’s performance? How do you define the shortfall in an individual’s performance? How do you give constructive feedback that is motivating, and how do you ensure that any positive change in work performance is permanent and lasting? How do you address skills gaps and self-defeating attitudes and behaviour?
How do you use information collected from informal feedback meetings for the formal appraisal process? How do you write up the formal appraisal so that it is fair and consistent? How do you conduct the formal appraisal meeting so that it is perceived as helpful and constructive? How do you incorporate departmental performance standards into your formal appraisal?
This workshop gives you practical help and guides through a collaborative process that will produce many lasting benefits. Interactive and fun, you’ll learn a motivational style that you can practice in a risk-free setting.
Program content
How to link to the informal feedback to the formal appraisal
- Use information collected from informal feedback meetings for the formal appraisal
- Give both positive and constructive feedback
- Identify future challenges and associated training and development needs
What helps and hinders the effectiveness of the formal appraisal meeting
- Identify the benefit of holding an informal discussion prior to the formal meeting
- Identify the benefit of inviting the team member to comment on his or her performance prior to the formal meeting
Writing the formal appraisal
- Summarize and write clearly and concisely
- Use words that are collaborative and non-confrontational
- Incorporate the organization’s performance standards wherever possible
- Incorporate the team member’s comments if applicable
Conducting the formal appraisal meeting
- Create a relaxed, open climate
- Develop a meeting plan
- Be prepared to produce evidence from the informal feedback meetings
Program objectives
- Conduct an informal feedback meeting using a collaborative communication model
- Gain valuable feedback on your performance in handling the meeting
- Recognize the importance of follow-up actions or next steps
- Identify the benefits of giving regular and continuous feedback to all team members
- Use the information collected on the performance of individuals and teams in the formal appraisal process
- Practise writing a fair and balanced formal assessment of an individual’s performance during the review period
- Identify what helps and hinders the effectiveness of the formal appraisal meeting
- Practise conducting a formal appraisal interview
Who Should Attend?
Anyone with responsibility for managing or supervising others and for giving formal appraisals