Changes in working conditions, processes, procedures and reporting structures can all cause conflict within the team. This workshop is designed to help team leaders lead change effectively by planning and implementing change strategies following best practice. This workshop helps you to identify the impact of change on people and to develop skills and techniques for enabling your team members to come to terms with change and stay focussed and motivated in their work. Workshop duration: 1 day.
Program content
- How to select strategies for communicating your vision of the future, the reasons for the change and benefits to everyone involved.
- Set and prioritise objectives for the change in order to work towards a clearly defined vision of the future
- Make time to support people through the change process and do so skilfully
- Agree clearly what action is required and hold people to account
- Communicate progress regularly and celebrate success
- Identify, anticipate and problem-solve ways of overcoming obstacles to change
- Identify changes to circumstances and adjust implementation plans accordingly
- Acknowledge when there is a conflict and take into account the feelings and views of all parties
- Re-direct people’s energy to achieving shared objectives
Learning objectives
- Explain to a team member why a specific change needs to occur
- Describe how to lead teams and individuals through a period of change
- Recognise barriers to change and their impact on people
- Create strategies for overcoming resistance to change
- Use a series of tools and techniques to introduce, support and monitor change
- Deal with conflict in typical change scenarios
Who Should Attend
Managers, team leaders and supervisors.